Privacy Policy
Effective Date: February 18, 2026
White Glove Heating and Air Conditioning (“the Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information collected through our website.
This Website Privacy Policy describes how information is collected, used, disclosed, stored, and safeguarded when you access or interact with our website.
By accessing or using our website, you acknowledge that you have read and understood this Policy.
This Policy applies exclusively to information collected through our website and does not apply to information collected offline or through other communication channels unless expressly stated.
1. Definition of Personal Information
For the purposes of this Policy, “personal information” means any information relating to an identifiable individual, including but not limited to:
- First and last name
- Telephone number
- Email address
- Mailing address
Personal information does not include anonymized or aggregated information that cannot reasonably be used to identify an individual.
2. Website Scope and Applicability
This Policy governs the collection and processing of information through our website only.
If material modifications are made to this Policy, we will post the updated version on this page and revise the effective date accordingly.
3. Personal Information Collected Through Website Forms
We do not collect personal information through our website unless you voluntarily provide it.
Personal information may be collected when you:
- Complete a contact form
- Request a quote
- Submit a service inquiry
- Communicate with us through website-based forms
At the time of collection, the purpose for which the information is being collected will be identified.
Information provided through website forms may include:
-
- Name
- Email address
- Telephone number
Such information is collected solely for the specific purpose identified at the time of submission and is processed on the basis of your consent.
4. Automatically Collected Website Information
When you visit our website, certain technical data may be collected automatically, including:
-
- IP address
- Browser type and version
- Operating system
- Pages visited
- Date and time of access
- Referring URLs
This information is collected for security, system administration, analytics, and website improvement purposes.
Automatically collected technical data does not directly identify you and is treated as non-personal information unless combined with identifiable data.
5. Mobile Access
If you access our website using a mobile device, certain device-related information (such as device type or approximate location data) may be collected automatically.
Location services may be disabled through your device settings.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
-
- Maintain website functionality
- Improve user experience
- Analyze website traffic
Cookies used on our website are not designed to collect personal information unless voluntarily submitted through website forms.
You may disable cookies through your browser settings; however, doing so may impact certain website functionalities.
7. Website Analytics
We use analytical tools to collect aggregated data about website usage patterns.
These tools measure, collect, and analyze statistical information to:
-
- Understand user behavior
- Improve website performance
- Enhance service delivery
Analytics data is used in aggregate form and does not identify individual users.
Users may refuse analytics-related cookies; however, some website features may be limited.
8. Use of Collected Information
Information collected through the website is used solely for legitimate business purposes, including:
-
- Responding to inquiries
- Providing requested information or quotes
- Improving website functionality
- Ensuring website security
- Complying with legal obligations
We do not sell, rent, lease, or trade personal information collected through the website for commercial marketing purposes.
9. Disclosure of Information
Personal information collected through the website is not disclosed to third parties except:
-
- Where required by law
- To comply with legal obligations or court orders
- To enforce our terms and conditions
- To protect our rights, property, or safety
- To prevent fraud or security incidents
- With your explicit consent
Non-identifiable, aggregated data may be shared for analytical or business reporting purposes.
10. Data Security Safeguards
We implement reasonable administrative, technical, and physical safeguards to protect personal information collected through the website, including:
-
- SSL (Secure Sockets Layer) encryption
- Restricted access to authorized personnel only
- Confidentiality obligations for individuals handling data
Information stored on secure servers will only be accessed or disclosed in accordance with this Policy or as required by law.
11. Children Under 13
Our website is not directed to children under the age of 13.
We do not knowingly collect personal information through our website from individuals under 13 years of age without verifiable parental consent.
If such information is identified, appropriate corrective measures will be taken.
12. Business Transfers
In the event of a merger, acquisition, sale, restructuring, bankruptcy, or other corporate transaction, personal information collected through the website may be transferred as part of the business assets. We will continue to ensure appropriate safeguards apply to such information.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or data handling procedures of third-party websites. Users are encouraged to review the privacy policies of those websites independently.
14. Contact Information
For questions regarding this Website Privacy Policy or to request access to or correction of your personal information collected through the website, please contact:
